If you've recently lost a loved one, let us begin by offering our condolences to you and your family. We hope we can help you through what can be a very difficult time.
Our service starts as soon as you make contact with us. Initially we will take some preliminary details, and if the deceased has died at home or in a nursing home we will arrange for their conveyance to our Chapel of Rest.
We will then arrange a convenient time and place for us to visit you and make the funeral arrangements. Or if you prefer, you can come to our office.
If the bereavement has taken place at home, you should inform your family doctor or a doctor from the deputising service who will attend to certify that death has occurred.
The doctor may issue you with a certificate of death during their visit. If not, this can be collected from the surgery. We are happy to arrange collection for you if you wish.
If the bereavement occured in hospital, the procedure is the same as above except that the hospital will issue the death certificate and not your GP. Most hospitals have a bereavement officer to offer help and advice at this stage.
In cases where the death has been reported to a coroner, the coroner will issue the death certificate instead of a doctor. This will be sent directly to the Registrars Office in the district where the death occurred.